Frequently Asked Questions
SuperBase Pro 2000 uses NMC (LiNiMnCoO2) batteries with a total charge capacity of 2,096Wh, while SuperBase Pro 1500 uses LFP (LiFePO4) batteries and has a charge capacity of 1,456Wh.
SuperBase Pro 1500 has a different battery type and capacity from SuperBase Pro 2000. Because of this, the two products have different charging and discharging times.
Discharge: -20°C to +60°C (-4°F to 140F) / Charge: 0°C to 45°C (32°F to 113°F)
Yes, it does.
SuperBase Pro maxes out to about 52dB at 1 meter, but we are still testing this.
Not yet. We will develop this for future updates. However, you can connect two SuperBases together in series using an AC charging cable, using one of the them as the power source. You can connect 3 or more SuperBases like this together.
SuperBase Pro's industrial-grade wheels are built into the product and are not replaceable.
Yes, there are 4 smart fans, which only run when necessary to keep the operating temperature at an appropriate level. Using the app, you can tell SuperBase Pro to prioritize either high performance or low noise.
Yes, SuperBase Pro can be charged by other solar panels with voltage ranging from 12V to 60V up to 600W via the XT60 port, and 60V-160V up to 1800W via the AC input. Zendure's 200W solar panel has been thoroughly tested with SuperBase Pro and remains our recommendation.
The BMS (Battery Management System) needs to familiarize itself with the internal cells, so you might find that your SuperBase Pro will not charge to 100% on the first charge cycle. If you discharge the battery below 60% and try to fully recharge the battery twice, this should complete the process and give you access to the battery's full capacity. After this, normal usage will not be affected.